Terms & Conditions

Our Policies

Tours will leave according to times stated on itineraries and will not wait for “latecomers”. We accept no responsibility for passengers failing to be at designated pick up points at designated times. No refund is provided for passengers failing to meet our tour at designated times. No responsibility is taken for passengers leaving pick up locations if our vehicles are not present at the scheduled departure time.

  • We recommend all travelers have adequate travel insurance in the event of delay, illness and loss of property which may result in failure to join or complete our tour
  • Pick up locations must be confirmed 24 hours prior to tour departure
  • We accept no responsibility for passengers missing our tour if pick up location is changed and we are not advised
  • We accept no responsibility for lost or stolen property
  • Passengers must be able to prove age over 19 years for consumption of alcohol at wineries
  • All fares are in Canadian currency and exclude GST (goods and services tax)
  • We reserve the right to alter any part of the itinerary without notice
  • We reserve the right to use alternate vehicles and operators
  • Passengers must pay for tours prior to embarkation
  • We are not obliged to refund the price of cancelled bookings
  • Smoking is not permitted on our vehicles or inside winery buildings
Touring Code Of Conduct

Persons causing a nuisance to other passengers may be removed from the vehicle. Free Range Tours will not be liable for any expense incurred by the passengers should this occur. Uncontrollable and disruptive drunken behaviour will not be tolerated.

  • Wineries reserve the right to refuse service and entry
  • Disruptive persons will not be allowed in the vehicle
  • No alcohol is allowed on our vehicles
  • No BYO food or drink is allowed in the wineries
  • Wineries do not have BYO license therefore you may not bring your own alcohol for consumption
  • Individuals are responsible for any damage inflicted on our vehicles or at wineries
Payment Options

Email transfer into our Bank or Cheque:

Security Question: What city is Free Range Tours in?
Security Answer: Kelowna

Free Range Tours
281 Lawrence Ave
Kelowna, BC V1Y 6L2

Payment accepted by credit card however surcharges apply.

BOOKINGS CLOSED. Email us if you would like to book a custom tour during winter. Dismiss